Hosted In Canada / Hosted In America
Thank you for your order!
This message contains all the information necessary to have
your Website & email up and running in no time. We realize
this information may seem quite cryptic to some, but we
encourage you to read it through in its entirety.
1. YOUR DOMAIN SETTINGS INFORMATION:
Please contact the company you registered your domain name
through to have your DNS (Domain Server
Settings) settings changed to the following:
ns1.hostedincanada.com / 220.127.116.11
ns2.hostedincanada.com / 18.104.22.168
NOTE: If you purchased your Domain Name through
HostedinCanada.com, your DNS settings will be arranged by
our technical department.
2. ACCESSING YOUR WEBSITE CONTROL PANEL
You can log into your website CONTROL PANEL in two ways:
||A. As the main web site "Site Administrator" go to
You will enter your domain name, without the www and your
password to enter the control panel. This information
can be found on your order confirmation email.
From this panel you will be able to create e-mail accounts, and monitor and manage your website.
B. Also, for individual email users on your account you can
send them to the same location:
They then enter there email address and password.
Here your individual email
users can reset their email passwords, adjust spam settings,
set-up vacation and auto responders and more.
3. ANTI-VIRUS and ANTI-SPAM
All emails that go through HostedInCanada.com/HostedInAmerica.com
system (that is, all emails sent and received through your
account) are screened for viruses. Also, all emails are checked
for spam content. Each individual user will need to login
to there personal email accounts to configure and set the
level of Spam Protection desired.
4. EMAIL CONFIGURATIONS:
Your account is pre-configured to work as POP3 and IMAP. We
suggest using your domain name accounts (i.e. email@example.com)
as our system provides full Anti-Virus and Anti-Spam
protection. In order to use your POP3 accounts, you need to set-up your e-mail client
(Netscape, Eudora, Pegasus, Outlook, etc.) to send and
retrieve your mail. This is done by configuring the
following fields in your email software:
Incoming mail server settings:
||Outgoing SMTP to:
Check the 'my outgoing server requires
WEBMAIL - Your email is fully accessible from anywhere in
the world using a standard browser by visiting
* Note: Your e-mail will not function until your domain name
is registered with a registrar and your DNS, or Domain
Server settings have resolved over to the new
ns1.hostedincanada.com and ns2.hostedincanada.com)
settings. (See #1 above)
5. FTP CONFIGURATIONS:
If you do not already have an FTP program, we recommend using a simple and FREE program called FileZilla to upload files to your website. To download a
FREE copy of this program visit:
||Sftp - SSH
File Transfer Protocol
(See Welcome Email)
(See welcome email)
As a site administrator, you have the
privilege to publish the site home page. Once you have
created a home page (usually called index.htm,
index.html or index.php) and you want to post it to the
Internet, you can upload it into your root directory.
Once connected with your sFTP client, go to the folder
called /httpdocs/. This is where you upload your
TIP: Be certain the name of the file for your new home page
is: index.htm, index.html or index.php.
6. FRONTPAGE EXTENSIONS
If your site has been enabled to do so, you can use
Microsoft FrontPage to replace or edit your website.
FrontPage extensions are NOT enabled by default. You
must request this using our
A site created with FrontPage should
NOT be uploaded through FTP or some of the Microsoft
FrontPage (WebBot) features will not work.
Please be aware that FrontPage maintains index and
configuration files on the remote site. If you add web pages
to the site with FTP, the changes may not be recorded, and
FrontPage may begin to function abnormally thereafter.
It is recommended that you use only FrontPage to modify a
FrontPage site. Currently we do not offer support for
FrontPage 2000, and versions 2002 and 2003 will not be
supported as of Jan 1st, 2009.
Also, you may see a bunch of odd files and directories in
your account. DO NOT delete them. If you log in to your site
with plain FTP and find some directories (for example, _vti*
) and files (for example, .htaccess ) that you did not
upload, do not delete them. They belong there, and you will
damage the FrontPage extensions if you remove them.
If you have any questions or concerns please visit our
For more information, please call
our toll free number at