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A solid online presence starts with reliable web hosting and domain registration services. Our hosting services guarantee uninterrupted access to your website for users with minimal downtime. And our domain registration services allow you to quickly secure a unique and memorable domain name for your website.
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When you register a domain with us, the price includes all registry fees. For .ca domains, all CIRA registration fees are also included in this price. For all other domain types (.com, .net, .org, .info, .biz, and other generic top level domains), ICANN fees are applicable. There are no hidden fees included in domain registrations with HostedinCanada. Your domain name is registered immediately for the entire length of the registration period that you select.
Domains are registered on a first come, first served basis. Once you have decided on a catchy and memorable name, the next step is to check the availability. Enter the domain name on our Registration page and our system will determine if the domain name is available, then guide you through the rest of the process.
For more information, please refer to section 5 of this FAQ, Registering A New Domain Name.
There are two main ways to transfer ownership of a domain name: Registrar Transfer and Registrant Transfer. The procedure for each transfer depends on the type of domain name. When you submit any transfer order on our website, your transfer request must be confirmed. Confirmation is completed using the Administrative Contact email address for your domain. Therefore it is important to ensure that this is a valid, working email address. You may use our Whois service to view the information that is currently listed about your domain name, provided the domain does not have Whois privacy activated. Check our Transfer page for all domain transfer options.
A Registrar is a company that has been accredited by the TLD’s registry to provide domain name registration services. When you perform a Registrar Transfer, you are in effect moving your domain name from one company to HostedinCanada. A successful Registrar Transfer will extend the period of your domain’s registration by one year (from its current expiration date). For more information regarding registrar transfers, please refer to the Transfer sections 8 and 9 in this FAQ.
With a Registrant Transfer, you are changing the current legal “owner” or holder of a domain name. This may be for a simple update of contact information, or because the domain has new ownership. For all domain names, changing the registrant details is a free service that one can perform at any time. Simply go to the My Domains page, select the domain to be modified, and click Edit Domain Contact Information. Please note that this action does not move the domain between accounts or registrars. Furthermore, it should be noted that changing the registrant information for a gTLD domain may trigger a registrant validation process.
When you are registering a new domain name, you will be provided with the opportunity to add a hosting package for a website, site builder, email or exchange. Additionally on the shopping cart page, you can select a hosting package or any other services, specify the domain name you would like to apply this new service to, and click the add button. Once you have added all of the services you need, click the Check Out button to continue to the payment area.
Web Hosting services can also be ordered directly from our Web Hosting page at any time. Also, be sure to check out our Promotions page for our special web hosting offers.
At HostedinCanada, we take pride in the service that we provide to our customers. All HostedinCanada domain name registrations can be completed in realtime within a few minutes. HostedinCanada also provides a secure, easy and powerful online interface to manage your domains, with updates taking place instantly. We also provide several bulk management options. You can register multiple domain names of any type, perform renewals and transfers, and manage any aspect of your domain names all with a single profile and in a single process. This means you only have to keep track of one username and password for all of your domain names. Technical support is available 24-7 via email and is also available by phone during business hours.
- Realtime domain registration
- Realtime modification and updates
- Realtime control over your account
- Bulk registration and
- User-friendly Web Interface
- Multiple Domains under a single profile
- Complete Website Solutions (web hosting, web development, technical support, website design, maintenance)
HostedinCanada can be your one-stop solution for domains, website and email. Not only do we provide domain name registration services, but we also provide fast, reliable, and affordable web hosting, premium email solutions, exchange email solutions, e-commerce solutions, and web design and development. For each service that you require, technical support is included. If you are interested in a complete solution, please contact us. It is often simpler to maintain your web service with a single organization. When you have a company as reliable as HostedinCanada, why not put our high standards of quality, performance, and professionalism to work for you?
There are no hidden costs associated with your domain registration. There are no credit card processing fee, no administrative fee, no CIRA or ICANN registration fee on top, nor any other fees other registrars may charge you. By law, we are required to charge GST/HST on all orders.
HostedinCanada.ca always wants to provide more value. Check out our Promotions section for more details.
At HostedinCanada, you can register the established domain extensions such as .ca, .com, .net, .org, .info .biz along with new gTLDs released on a weekly basis. Check out our registration page for the full list of available top level domains. If you are looking for an extension not found on our registration page, please contact us. There is a good chance we can add it to the list.
Click here to begin registration.
The authorization code also known as EPP Code or Auth-Info is a secret key used to protect a domain against an unauthorized transfer. Prior to submitting a transfer order, you must obtain the authorization code (sometimes known as an EPP code) from your current registrar and unlock the domain. Most registrars have an interface on their websites to request the code and unlock the domain.
Once you have the EPP-Code and domain is unlocked, you may begin the transfer by navigating to our website and clicking Domains > Transfer > Registrar transfer. If you do not have an account with us, you will be prompted to create one.
The error will provide you with details as to why a transfer has failed. You can correct it and resubmit the transfer request at no charge. If the error message displayed is not clear, please contact us for assistance.
To check the status of a transfer, you may go to My Domains page and click the Transfer tab. If the status appears as “Unknown,” or if it has not changed for some time, please try to display the latest status by clicking on the Refresh icon which appears on the right side.
For a dot-ca domain, we will send the transfer request to the dot-ca registry which typically succeed immediately and the domain will be available to be managed in your HostedinCanada account within 24 hours.
For gTLDs such as dot-com, the process can take longer to complete. We will obtain authorization from the domain holder by sending an email to the email address as listed in the public Whois database. Please ensure the email address is valid and operational and follow the instructions given in the authorization email. (Check your spam/junk/bulk folder since sometimes these messages are flagged as spam.) As the gaining registrar, we must complete this form of authorization (FOA) before we may send the transfer request to the registry. It may take up to 7 days before the domain transfer succeed. Please note, the current registrar should also send a notification email to the registrant. This gives you an opportunity to expedite the process by explicitly instructing the current registrar to release the domain sooner.
For non Dot-ca domains, as per ICANN rules, a domain can be transferred even after a domain has expired (suspension) and before it goes into the redemption period. If a domain is in redemption period, it must first be restored through the existing registrar (redemption fee may apply).
For Dot-ca domains as per CIRA rules, a domain can be transferred at any time even during suspension or redemption period.
Your domain will extend for an additional year once transferred successfully.
This will only happen if a domain had expired previously but renewed with the losing registrar prior to a transfer process. The registry will cancel that one year renewal and only apply the one year extension as a result of a successful transfer. You are entitled to receive a refund for the lost year from the losing registrar since the registry has refunded the losing registrar accordingly. Be sure to contact the losing registrar in the event that this occurs to request a refund for the renewal.
The hosting package that you choose depends on your website requirements and how you plan on managing it. If you have a web designer already working on the site, a Cloud hosting package would be suitable for your web designer to upload the site files, as well as make use of our Cloud email system.
If you’re looking for a more modular website, one that you may want to expand in the future, you can opt for WordPress on one of our Cloud hosting sites. With our 30 minutes of free Webmaster service, we can perform a professional installation for you!
If you’re new to creating websites, you may want to try out our free 3 page site builder that is available with every domain. We provide several professional templates to choose from, with a drag-and-drop interface that allows you to set up your website very easily. No coding is required. When you are ready to expand your site, you may upgrade to a paid package at any time.
We offer premium email hosting packages, with 25GB of space per email account, as well as hosted exchange(100GB). For more information and pricing, please see the email section of our website.
Every hosting package comes with 30 minutes of free webmaster service. We can assist you with moving your website from another provider, troubleshooting a problem, setting up a landing page, recommending a design strategy, or installing a content management system such as WordPress with all plugins that we have tested and recommend.
We do offer paid professional services. You may get a free quote for whatever project you have in mind, whether it’s setting up a static website, establishing ecommerce capabilities, or just looking to make the occasional update.
Please check our extensive online Knowledge Base System that provides step-by-step instructions for common tasks such as FTP, email and database setup. You will also find solutions offered for more advanced configuration. Feel free to contact us by email or by phone for any question or task that you need to complete.